Shipping policy
AOK STORE ke liye aik professional Shipping Policy niche di gayi hai. Is mein humne 4 to 5 working days ka timeline aur delivery se mutaliq tamam zaroori details cover ki hain.
Shipping Policy
Thank you for shopping at AOK STORE. We strive to deliver your orders as quickly and efficiently as possible. Please review our shipping terms below:
1. Delivery Timeline
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We offer nationwide shipping across Pakistan.
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Our standard delivery time is 4 to 5 working days from the date of order confirmation.
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Please note that "working days" do not include Sundays or public holidays.
2. Order Processing
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Once you place an order, our team will verify your details (via call or message if required).
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Orders are usually processed and dispatched within 24 to 48 hours.
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Orders placed late on Saturday or on Sunday will be processed on the following Monday.
3. Shipping Charges
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Shipping charges are calculated at checkout and may vary based on your location and the weight of the parcel.
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We occasionally offer Free Shipping on specific collections or order values as mentioned on our website.
4. Tracking Your Order
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Once your order is dispatched, you will receive a tracking number via SMS or Email.
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You can use this number on our courier partner’s website to stay updated on your delivery status.
5. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) services for your convenience.
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Please ensure the correct amount is ready at the time of delivery to avoid any delays.
6. Unboxing Policy
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We highly recommend our customers to record a brief unboxing video when they receive their parcel. This helps us resolve any claims regarding missing or damaged items much faster.
7. Delayed Deliveries
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While we aim for a 4-5 day delivery, occasional delays may occur due to weather conditions, strikes, or high-volume sale periods. We appreciate your patience in such situations.